Frequently Asked Questions
Everything you need to know about your VEHLA experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, VEHLA ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I care for my VEHLA garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each piece. Generally, we advise cold machine washes and air drying for most of our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our support team within 60 minutes of placing your order.